Privacy Policy

Last updated: January 2026

Our Privacy Policy

1. Introduction

This Privacy Policy explains how Galleria Restaurant (“we”, “us” or “our”) collects, uses and protects your personal information. It applies when you visit our website, make a reservation, purchase a gift card or otherwise interact with our services.

We respect your privacy and take the protection of your personal information seriously. Therefore, we handle personal data in accordance with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly to us. For example, this can include your name, email address, telephone number and information submitted through our contact forms or booking systems.

In addition, certain technical information may be collected automatically when you use our website. This can include your IP address, browser type, browser version and the pages you visit.

Cookies and similar technologies may also collect information about how you interact with our website. As a result, this information can help us understand how visitors use the site and improve their experience.

3. How We Use Your Information

We only use personal information where there is an appropriate reason to do so. In particular, we may use your information to:

  • Manage restaurant reservations and respond to enquiries.
  • Communicate with you about bookings or visits.
  • Provide relevant information about our restaurant and services.
  • Improve and personalise our website and services.
  • Analyse website usage and improve the visitor experience.
  • Meet applicable legal and regulatory obligations.

We do not sell your personal information to third parties.

However, we may use trusted service providers to help operate our website and related services. Where information needs to be shared with these providers, it will only be used for the relevant purpose.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide functionality and improve your experience.

Cookies are small data files stored on your device. For example, they can help remember preferences, provide website analytics and support certain website features.

Where required, you can choose whether to accept non-essential cookies through our cookie consent tools. However, declining certain cookies may affect some website functionality.

5. Protecting Your Personal Information

Protecting your information is an important part of our Privacy Policy. Therefore, we take reasonable measures to safeguard personal information against unauthorised access, misuse, loss or disclosure.

Nevertheless, no method of transmitting or storing information online can be guaranteed as completely secure. Consequently, we cannot guarantee the absolute security of information transmitted through our website.

6. Children’s Privacy

Our website and services are not intended for children under the age of 18. Furthermore, we do not knowingly collect personal information from children under 18.

If you believe that a child has provided personal information to us, please contact us. We can then take appropriate steps to remove that information where required.

7. Your Data Protection Rights

Depending on the circumstances, data protection legislation may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Object to or restrict certain uses of your information.
  • Withdraw your consent where processing relies on consent.

If you wish to exercise any of these rights, please contact Galleria Restaurant using the details below.

8. Third-Party Services

Our website may use third-party services to provide functionality such as reservations, payments, analytics or other online features.

These organisations may process information according to their own privacy policies. Therefore, where you interact directly with a third-party service, we recommend reviewing its privacy information to understand how it handles your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our website, services or legal obligations.

When changes are made, we will publish the revised Privacy Policy on this page and update the date shown above. Therefore, we recommend checking this page periodically if you want to remain informed about how we protect your information.

10. Contact Galleria Restaurant

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us:

Galleria Restaurant
33 Bridge Street
Cambridge
CB2 1UW
United Kingdom

Telephone: +44 (0)1223 362054
Email: reservations@galleriacambridge.co.uk

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